Bill pay will be going offline on 7/25/22. Any previously scheduled payments will still process during this time. However, new transactions will be unavailable until 8/1/22.

No, these changes will take place automatically. We recommend saving a copy of your transaction history and payees as a backup for your records.

Yes, all payees will be transferring to Allied Payments (new system). The only exception to this is the P2P (Person to Person) and Pop Money payees. We will contact these members to let them know that these payment types will not be transferred over. here.

Yes, Person-to-Person payments will still be supported, and we will not charge any fees to send money to a person.

When sending a person money, you only need to know their email address or cell phone number. Once they accept your payment they can enter in the routing and account information (2-3 days to deposit) or debit card information (almost immediate credit). P2P = Only can send funds via Debit rails, no Credit Card.

Yes, most payments that are currently being sent electronically will continue as normal. The one change to these payments is that the payment will be debited from the member’s account on the “send on date”. They will be delivered to the payee on the “estimated delivery date”, usually 2 business days later.

Yes, you can expect that if you have payments sent by check today that they will continue as anticipated. Keep in mind that paper checks will not clear the member’s account until they are presented for payment.

No, dates are set by USPS and provides Allied Payment delivery dates based on zip code.

o For check payments, schedule payments at least 5 days in advance (this does not mean you pay your bill ahead of its due date, only that you schedule it to arrive by the due date), in order to give us enough time to process and mail the check.
o For electronic payments, schedule payments at least 2 days in advance.
o For rush payments, refer to the “Earliest Send On” and “Earliest Deliver By” dates.

Yes, you need to have the funds in your account - you can set for a future date when you will have funds BUT the system cutoff time is 3pm. Which means if you try to set up a payment for the next day after 3pm and do not have the funds in your account it will not allow you to do so. The reason for this – after 3PM Allied Payments system operates as if it is the next day. (You will not be able to set up payments on Saturday, Sunday, and National Holidays)

We will carry over 12 months of payment history.

The Vault is like an electronic Safe Deposit Box. Members can save any document types and eBills are automatically saved. Note: Staff will not be able to see what is in the members Vault.